To power quality lifestyles
We believe in delivering QUALITY in everything that we do from the products that we carry to the services that we offer. It is also our responsibility to ensure that our customers are served by employees and partners of professional standards.
To become the best-in-class service retailer
TBM was founded in the service industry and we take customer service seriously. We are committed to continue improving the services that we offer, and we aim to give our customers the best service experience possible.
MESSAGE FROM OUR MANAGING DIRECTOR
Mr. Tan Long Kee
When my late father Mr Tan Boon Ming founded TBM in 1945, he has always been committed to providing genuine and sincere customer service in all aspects of the business. Over the years, without losing sight of his commitment, our wonderful team of dedicated people has weaved TBM into the colourful fabric of Klang Valley by always providing for the most current lifestyle trends. Today, we are very proud to be carrying over 30 well-known brands of consumer electronics and home electrical appliances. Meanwhile, we are still looking forward to expand our range of products and services to enhance our customers' way of life.
In the face of a rapidly developing world, our next challenge is to innovate the way we improve our customer's lifestyle. It is our aim to create a unique and distinguished retail experience to our customers. We would like to thank everybody – customers, suppliers and staff, who have supported us over the years. We will strive hard to continue in developing a dynamic and sustainable relationship with all of TBM's stakeholders.
TBM traces its roots back to 1945, right after World War 2, when patriarch Tan Boon Ming opened a neighbourhood bicycle store that was of great and friendly service to its everyday patrons. By 1953, the company was incorporated and extended its offerings from sewing machines, furniture to radios. It continued to diversify and extend its offerings, and by mid-1970s, it moved into their present premise. Today, Mr Tan Long Kee is the prime figure in the building and development of TBM while Mr Tan Long Han has been instrumental in developing the company’s service and support offering. The TBM brand is today synonymous with its excellent service support that offers great convenience to its surround neighbourhoods. It has been trading under its new name Tan Boon Ming Sdn. Bhd. since January 1, 2000.
WHAT WE DO
TBM operates as a preferred, one-stop electrical chain store that offers a wide range of electrical appliances which include audio visual products, kitchen appliances, domestic appliances, lifestyle appliances, office appliances, personal gadgets and accessories.
Long recognized as an authorized dealer of many popular brands in the market, TBM has been able to differentiate itself by providing quick and complete services to customers including product repair, maintenance and demo. These strengths are further enhanced and complimented with value added services such as installation and basic training, extended warranty, 0% interest installment plans, credit card point redemption, free gift wrapping, product disposal, and much more.
Electrical appliances carried by TBM
- Consumer Electronics
- Audio Visual Products
- Mobile Gadgets
- Home Electrical Appliances
- Office Automation Products
- Kitchen Appliances
- Laundry Products
- Health and Beauty Care Products
- Air Treatment Products
- Water Treatment Products
- Cleaning Products
With a team dedicated technical and administration staffs, our service centre is a one-stop centre for all types of home appliances.
- Product checking and repair
- Product cleaning and maintenance
- Manufacturer original and extended warranty